Read the article “When Does Voice Lead to Exit? It Depends on Leadership”. Analyze the three (3) characteristics which demonstrate readiness to lead change. Conclude which characteristics or behaviors tend to increase employee turnover and / or demonstrate the manager’s inability to properly lead change. View the video titled “The Perils of Confusing Management and Leadership”, (5 min 20 s) below. You may also view the video at https://www.youtube.com/watch?v=Dz8AiOQEQmk. Next, reflect on the differences between management and leadership, as explained by Kotter. Compare and contrast management and leadership
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